Essential leadership skills like decision-making, facilitating difficult conversations, and goal-setting all contribute to the emotional intelligence required for all levels of career success. In today’s business environment, communication, collaboration, critical thinking, and problem-solving skills are integral to a leader’s success in leading teams.
Ideal for new managers and requisite professional development for seasoned leaders, the Leadership Essentials Professional Certificate program focuses on essential skills employers value most, from communication in the workplace to strategic problem-solving.
In this program, you will learn about:
Active listening, written, and verbal communication in the workplace
Essential elements of collaboration and leading work groups and teams
Best practices for performing a strategic analysis of a problem in the workplace
Keri Barone Principal Lecturer and Director of Events for the School of Communication Rochester Institute of Technology
David Neumann Professor, School of Communication Rochester Institute of Technology
Mike Johansson Principal Lecturer, School of Communication Rochester Institute of Technology
Andrea Hickerson Former Director, School of Communication and Associate Professor Rochester Institute of Technology
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