On August 8th from 2:00-4:30 pm, the Confederation of Indian Industry (CII) and NITI Aayog in association with Agami and Omidyar Network India are bringing together business leaders, heads of top law firms and leading general counsels for a conversation on “Unlocking Online Dispute Resolution (ODR) to Enhance the Ease of Doing Business”.
This conversation aims to articulate the industry interest in ODR, identify promising commercial use cases and encourage businesses to forge pathways for greater adoption. Please see here for the agenda and here for a primer on ODR and the opportunities for ODR at its highest potential.
What is ODR (Online Dispute Resolution)?
ODR is the resolution of disputes outside of court, particularly small and medium-value cases, using digital technology and techniques of alternate dispute resolution (ADR), such as negotiation, mediation, and arbitration.
While courts are becoming digitised through the efforts of the judiciary, more effective, scalable, and collaborative mechanisms of containment and resolution are urgently needed. ODR can help resolve disputes efficiently and affordably.
Noteworthy participants in this meeting
J. B. N. Srikrishna, Former Judge, Supreme Court of India
Since the onset of COVID-19, with a pause in economy, we have seen a spurt in defaults and disputes: most notably in lending, credit, property, commercial and retail. ICRA estimates a 50-100% increase in default rates and credit costs from retail, vehicular and small business loans.
This has instilled an urgent need for ODR that requires us to act decisively and work towards expedient resolution of these disputes. Therefore, encouraging, adopting and institutionalizing expedient dispute resolution processes will facilitate the ease
of doing business, and also enhance access to justice.
The second meeting in a series of meetings to accelerate ODR adoption in India
On June 6, 2020, NITI Aayog in association with Agami and Omidyar Network India hosted the first multistakeholder meeting with senior judges of the Supreme Court, Secretaries from key ministries, leaders of industry, legal experts, and general counsels of leading enterprises to advance Online Dispute Resolution in India and to explore opportunities for ODR.
The seminal meeting generated tremendous recognition of the opportunity that ODR presents in India. The key takeaways from the meeting may be found here.
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