Internship Experience @ MTNL, Delhi: Allotted All Kinds of Work # PICK OF THE WEEK

Name. College. Year of Study 


Name of the organization. City 

MTNL, Delhi

MTNL is PSU i.e. a governmental telephone service provider company. It’s a part of telecom ministry of India. The telecom ministry of India is divided into two parts, first is MTNL and second is BSNL. MTNL control the telephone services of 2 major metropolitan i.e. Mumbai and Delhi and rest of the India in under the control of BSNL.

The reason behind separating the services of the Mumbai and Delhi is the work load of these two states is more than the work load of rest of the India.

Duration of the internship

June, 2016

How big was the office? Team strength? 

MTNL have number of branches in Delhi and every branch have its separate law department so its ample scope for a law student to get internship there, I worked at the MTNL headquarters that is in Janpat, the heart of Delhi.

The law department of Janpat branch comprises of more than 250 staff members out of which 200 are legal degree holder and rest are clerical staff.

The Janpant branch have a 6 story building out of which two floors i.e. the 5th and the 6th floor is given to the law department. The was allotted work under the General Manager Law whose cabin is in 5th floor.

Application procedure. Internship contact details 

Thought the management staff of MTNL is advanced enough to accept online application for internship however it better to contact then via post. Unlike other government organisation MTNL is very much professional, no letter received by then remains unanswered in fact there is a separate department in every office to ensure the any communication made to then via post or email is answered properly and the sufficient information is provided.

Duration in weeks. No. of days/week. Timings 

Well the timing and work duration in MTNL is very strict the internship is 6 days week, 9 to 5 pm, it’s almost like the timing and working days of any ordinary employ, there is nothing like weekend off in fact you can even be called on holiday for a legal matter discussion or any meeting with the lawyer to brief him about the case and other formalities.

Once I was called on Sunday to attend a meeting at 9 am on Sunday, the meeting was at a place which is at a hour distance from my house do I had to wake at 6 am for the meeting but still it was a great learning experience for me.

I was not neglected though I was just a law student that too of 1st year, I was given a equal say in the discussion as expected all my suggestions were very childish still instead of being laughed at I was appreciated for trying and was calmly taught why my suggestions can’t be accepted.

Accommodation: how, where, how was it? 

Delhi is my hometown so there was no problem of accommodation there, instead I got a change to live with my family and refresh the old memories that I was missing for a year now, as my college being in Punjab I have to stay in hostel.

However, for all the students who are not of Delhi their is on need to panic about that, Delhi have a lot of hotels and PGs providing accommodation to students like us at a very reasonable rate.

First impression. First day, formalities etc. 

The first day I entered MTNL I was really sacred, it might sound a little strange but thought MTNL being a government office which is normally expected to be poorly mentioned and having no security at all, MTNL is totally different you will be denied entrance in the building at the reception itself if you don’t have an ID.

That being my first day I was having no ID so I was denied entrance thankfully I had my internship acceptance letter seeing which the security let me in after talking to the personal assistance of the GM law. So at last I entered.

There are three lifts in the building, however it being the arrival time of employs, all the three lifts was crowed and I was forced to take stairs up to 5th floor. On reaching the 5th floor I was seriously exhausted, I had no energy left.

I then reached the legal department who directed me to the management department to get my temporary ID so I can easily enter the office without being stopped my security.

After collecting the ID I was my internship schedule, according to which my first day of work was my assistant law manager civil reached his cabin and he loaded me with tons of files which were taller than me. I gathered my energy pulled my socks up and was ready to learn.

Main tasks

There was no such task as main task, I was allotted all kind of work whether it be briefing a lawyer on a case or it be mailing any important document to the lawyer or any other department.

But most of time my work was just to read a file which was heavier than 5 kg and then have discussion on it with the legal office under which I am allotted internship for that day.

According to my schedule I was given work under different officers every day that made me to interact with almost every officer in the legal department and other officers in some other department. Every day was a new learning experience.

Work environment, people 

The thing about MTNL staff is that their hadn’t been many new appointment for past 10 years, so most of the staff is above 30 and I hardly met any staff below 25 there. But still tough they were not anywhere near my age never felt out of the place their everyone was so sweet and cooperative.

They tried their best to not bore me and I will be wrong to say that they were not successful in it. I enjoyed their company; they looked after me like I was their own child and made many friends there.

Best things

The best thing there was the lunch time though the official lunch time is of just of 30 mins I got one and a half-hour lunch, gave me ample time for shopping in Janpat. I shopped a lot!

Bad things

The worst thing was the office timings, everyday I had to wake up at 7 am to reach the office my 9.

What did you do to chill? Co-interns, colleagues 

There are no co-interns but that doesn’t mean I got bored. I made many friends though they all were lot older than me I really enjoyed their company and had fun.

Stipend/ month 

Sorry to say but there is no stipend.

Anything else you’d like to tell 

There is nothing as such to tell all I want to say is best of luck with your future and no matter where you intern just give your best.

Disclaimer: Internship experiences are opinions shared by individual law students and tend to be personal and subjective in nature. The internship experiences shared on Lawctopus are NOT Lawctopus official views on the internship.

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