Internship Experience @ Consumer Action and Network Society, Jaipur [CANS]: Learn How State Consumer Helpline Works

Your Name, College, Year of Study, Email ID

Narendra Solanki, University Five Year Law College, University of Rajasthan, Jaipur, 2nd Year

Name of Organisation, Location city, Team Strength

Consumer Action and Network Society (CANS), Jaipur is an NGO started by Dr. Anand Sharma, a renowned person in the field of consumer awareness. It was started in 1991. It works in the field of consumer law. The main work of this NGO is to fight a case on behalf of the consumers that too for free. It also runs the state consumer helpline with the help of government.

Application Process with contact details

The office is situated at Gangwal Park, behind SMS Medical College Jaipur.

If a student wants to do an internship here he himself has to go there with his CV and letter of permission from college.

Duration of internship and timings

13th June – July, 2016

First impression, first day formalities, infrastructure

On the very first day there were absolutely no formalities except casual introduction and we were asked to read some books on consumer laws.

Main tasks

The main task during my internship at CANS was to study consumer law books, cases files on consumer law, how the state consumer helpline works, how the Complaints are noted in the helpline and how to prepare notice. During my internship at CANS, I had visited district Forum and state consumer helpline. I had also interacted with the clients at CANS.

Work environment and people

Work environment at CANS was good and members of CANS were of very helping and supporting nature.

Best things

Best thing at CANS is the interaction with clients and you learn how state consumer helpline works.

Bad things

No bad experience happened to me at CANS.


No stipend was given at CANS as it is an NGO.

Biggest Lessons

It is not a toughest task to get an internship at CANS. At the end of the internship you are able to learn about consumer laws, how helpline works, how to frame notice, how proceedings were done at the district forum and how to interact with the clients.

Overall Rating



I have my residence in Jaipur, but for outsiders accommodation is not a problem as there are many PG’s available at reasonable rates.

Office Timings

The office timings were from 10.00 a.m. to 5.00 p.m. (Monday – Saturday).

Disclaimer: Internship experiences are opinions shared by individual law students and tend to be personal and subjective in nature. The internship experiences shared on Lawctopus are NOT Lawctopus official views on the internship.

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